Ordering Policies

All orders must be placed no later than 4:00 pm, four days prior to your event. For larger groups and/or events, we ask that you contact us at least one week prior to your event so we can have ample time to coordinate all of the details for you.

All orders require a deposit of 25%. Full payment for all orders are due seven days prior to your event. For order requests with less than seven days’ notice, full payment is due at the time of order placement.

All orders are subject to applicable local sales tax (varies per municipality) and a 17% service charge if your order includes service staff (servers, bartenders, etc.)*

*Service charge is not a gratuity and may be distributed among staff and/or be used to offset operating expenses and cost increases.

Cancellation Policy:

  • Cancellations prior to seven days of your event are fully refundable.
  • Cancellations made from six days to three days prior to our event are subject to a 25% cancellation fee.
  • Cancellations made from three days to two days prior to your event are subject to a 50% cancellation fee.
  • Orders cancelled 24 hours prior to your event are non-refundable.

For a list of our complete terms and conditions, please contact us at 952-897-9800.